SERVICE LEVEL AGREEMENTS

MAIL SERVER SOLUTIONS

MICROSOFT SERVERS

NETWORKING SOLUTIONS

LINUX SOLUTIONS

BACKUP SOLUTIONS

VIRTUAL SERVERS

SAN SOLUTIONS

PARTNER PROGRAM


Wasted Time? Do your staff productivity levels drop dramatically during IT outages, interruptions or failures?

Security Fears? Worried that vulnerable servers, laptops or PC’s may be putting your organisation at or company data at risk?

Regulatory Compliance? Do you have to demonstrate compliance or provide audit data?

IN2IT offer tailored made programs to address the above questions and more.

Stop Buying Downtime – Invest in Uptime

IN2IT offers professional  managed service provider solutions to businesses including supplemental services to existing IT departments. Ranging from solutions incorporating ad hoc, semi and permanent placements of trained IT staff on site, our solutions are customised to accommodate any requirement.

Following strict international standards of Global Out Sourcing Models and Total Cost of Ownership principles, IN2IT strives to deliver services whilst guiding and managing the processes. Not only will IN2IT identify your core business functions but will implement strategic solutions designed to meet the needs of your business.

Boasting a 97% customer retention rate is an indication of good business principles, service delivery, qualified communication skills and proof that IN2IT is dynamic in its solutions.

IN2IT actively support  the following sectors:

Consumer Goods and Services
Education and Training
Environmental Institutions and Companies
Transportation and Logistics
Manufacturing & Distribution
Medical & Healthcare  Practices
Legal Practices: Criminal, Labour & Commercial
FMCG Companies
International Businesses, Government Agencies, Security Companies and many many more.

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IN2IT's SLA solution  incorporates:

Telephonic Support
On Site Support
Dedicated Remote Support
Ad Hoc Call outs
Consolidated Internet Connectivity
Hardware & Software Support
Printer Repairs & Swop out
Consolidated e-mail support
Consolidated remote connectivity
Consolidated Firewall Support
Consolidated Anti Virus Solutions
Consolidated Spy ware Solutions
Asset Management
Strategic Plan Development
Prioritised Support
Reporting
Checklists
Proactive automated maintenance
No Overtime Rate

Proactive Maintenance Brochure

A la Carte Brochure

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