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NETWORKING SOLUTIONS

LINUX SOLUTIONS

BACKUP SOLUTIONS

VIRTUAL SERVERS

SAN SOLUTIONS

PARTNER PROGRAM


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NetSupport ServiceDesk simplifies and streamlines the IT support process - from initial request to final resolution - and integrates easily with NetSupport DNA (IT Asset Management) and NetSupport Manager (Remote Control) to give support teams the perfect mix of compatible network management tools..

B R O C H U R E

IN2IT is an official NetSupport Partner

NetSupport ServiceDesk - Browser-based Helpdesk

NetSupport’s complementary software solutions have a proven reputation in the Service Management industry.

Available to purchase as either a standalone solution or used in conjunction with NetSupport DNA and NetSupport Manager (our complementary IT asset management and PC remote control solutions), NetSupport ServiceDesk delivers the processes needed to help you effortlessly track, organise, manage and answer the toughest support challenges.

Supporting the essential ITIL processes – Incident, Problem, Change and Service Level Management - NetSupport ServiceDesk ensures your support team can effectively manage customer expectations and minimise the amount of system downtime.With a fully customisable and intuitive browser-based interface that supports both desktop and mobile platforms, robust workflow processes, a wealth of management reports and a customer-friendly self-service portal, NetSupport ServiceDesk is guaranteed to take the strain out of service delivery!Try NetSupport ServiceDesk in your own environment with our free 30-day trial download or try it live now..

As an entirely browser-based solution, NetSupport ServiceDesk is easily integrated into your existing IT infrastructure, providing your customers and service desk operatives with a quick and convenient system for initiating, tracking and resolving reported incidents.

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